It really sucks for that guy, but seriously why would you even send it in if it was so valuable to you? If that was my 360 I wouldn't have sent it in. That was a big risk he took and it came back to bite him.
Did you see the comments on the page?
50. Some Guy | February 28, 2008 at 2:34 pm
Hi guys,
Im one of the people that works at MS for console repair.
(im a lacky but I can shed some light on this)
Keep in mind that the console repair facility for north america is in mexcio, by a 3rd party company, under administration by microsoft. Very few people there speak english so the letter would have just been disregarded when the consoles are unboxed.
Standard procedure is for the consoles to udnergo a cleaning and removal of any stickers or anything on the console before and after the repair process (otherwise it might get back dirty and people would complain about that). Thats what happened here. It got scrubbed with rubbing alcohol twice before leaving.
Nobody took vengance against the console to purposley scrub it off, this incident inst the fault of MS. Its just std procedure to make sure the consoles are returned to the customer in like new condition.
Sucks that it happened to this console though :(
starcraft: "I and every PS3 fanboy alive are waiting for Versus more than FFXIII.
Me since the games were revealed, the fanboys since E3." 
Skeeuk: "playstation 3 is the ultimate in gaming acceleration"
