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S.T.A.G.E. said:
Adinnieken said:
badgenome said:
A little bit unjustified... does that mean it was mostly justified?

Carmack is a smart guy, but this is kind of dumb. The consumer can't be wrong.

The consumer is often wrong, they're just obstinate and believe their right.


I believe the reason he's saying the customer can't be wrong is because of the at the end of the day the dollars from the consumers show where the industry is headed.

Yes and no.  Millions of dollars pour into new gasoline vehicles, but the industry is headed away from petrol-powered vehicles.

While the saying goes, "You can lead a horse to water, but you can't make him drink," sometimes he'll realize how thirsty he really is.  The mobile phone market was driving toward cheap phones.  Yet in the face of that Apple released a $500 phone that, even subsidized, cost over $300.  And while most people hated iTunes before the iPhone, and they continue to hate iTunes today, they buy iPhones and install and use iTunes to sync their devices, download music, movies, TV shows, books, apps, and games. 

You see, despite the consumer, if you make something compelling enough (the cost of fuel savings with hybrid or electric cars, or the benefit of having all the features of a computer in your hand with a smartphone) people forget what they don't like.