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nothing really news worthy here..... they pretty much acted like any company, did a mistake in the public opinion eye and backtracked on it because retail partners were siding with the public.....

pretty standard procedure.... it's pretty much similar to what happen to Netflix when they tried to split DVD rental and streaming service....

now yeah they irremediably lost some customer in the hardcore gaming crowd.... but in 4 months time news outlet will have more important stuff to do and the mass market that is not really involved (the majority actually) will have forgotten or even never heard about it....

they survived the RRoD fiasco and that was more wide spread in the news and in mass market knowledge and lasted longer than a "bad" policy they actually reversed within a couple weeks four months before launch.....

so yeah they'll be on the black list of some game enthusiast people, but it's like that with pretty much any big company.... me I don't trust or buy certain companies product on personal opinion like google, apple, sony, bose, b&o and some telecommunication companies.... it doesn't make them any less successful and I actually think it's a good think it's a good thing for companies I do trust, like and buy because it creates competition and push them to innovate and stay competitive.... there is nothing new here.... it's like that in every market some people gonna hate other gonna love and some really don't care (the majority doesn't care)