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disolitude on 24 June 2013
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Osc89 said:
disolitude said:
Osc89 said:
disolitude said:
“If I had asked people what they wanted, they would have said faster horses.” - Henry Ford, maker of Ford Model T (first mass produced car)

 


Interesting choice of quote, given that it was Ford's refusal to give his customers choices that caused their market share to fall from 65% to 15%. I wonder if we would have seen a similar effect in Microsoft's case.

Who knows, its quite possible...but all we can do now is have pointless banter about it.

No chance of revolution or massive marketshare drops when there is no differentiation between preceding or competing offerings of a product.


Or they could have just added the features to digital downloads and let the consumer decide. Or an opt in / opt out choice in the settings where you can choose whether or not to register a disc. They could have had their revolution, just while keeping their policies backwards compatible.

Its possible that you and I are not privy to information for something that they have planned which needed them to discard their old policies.

Most people that deal with digital ecosystems know that without platform consistency for every user, the experience inevitably gets diluted for everyone in the long run as you can't count on standardization.

As a project manager that has managed many large website and app launches in the last few years, I can tell you that sometimes you have to break support with certain things, to implement other better things. I've been part of website re-designs and re-launches with totally different layout and functionality, causing them to lose half of the audience but double the revenue. I've seen it backfire too...

With technology and disruption, if you never end up using a back up plan, you played it way too safe and you're not going to disrupt anything. Microsoft just used theirs...