All businesses has to make money. Very true. But you need a clientele that you can appeal to without breaking the bank. It's a business, not a charity. But businesses are financial arrangements that cater to both parties fairly. So in essence a business must cater to a clientele in such a way what it will allow it to continue doing so in a financially responsible matter. Microsoft looked after themselves and themselves only, trying to convince you that what they wanted to implement was to your benefit. It was only when they found that those they were trying to convince were not easily swayed, i.e. Microsoft was full of themselves. You had one reality of the Xbox One becoming an utter failure, and the other reality of catering to the consumers. Pretty much, they were forced to serve the consumer if they wanted to keep doing business. They were forced to choose the less of two evils in their eyes.
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