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phinch1 on 14 June 2013
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MikeRox said:
phinch1 said:

o2 and tesco mobile are the 1st to do the credit agrement act, its nothing to do with having poor credit, its because customers dont't like being in 2 year contracts any more so the way this works out is,  you take out to contracts, with one direct debit £23.50 for the phone and £6:50 for the tariff = £30 contract all together, once you have paid of the valuation of the handset you can upgrade ignoring whats remaining of the contracts on the tarriff, YOU ARE PAYING for the phone now, it is not free


I'm not gonna carry on the argument any longer and so this will be my last post re: this. I understand you pay more for your tariff purely to get the phone without paying up front, however, and this is in a legally binding manner, when you get your phone on a 24 month contract, the phone is free. You pay for it in an increased line rental, but the phone is free and completely separate of the service agreement you enter into with the phone provider.

That's why your credit agreement part interests me, as phone contracts aren't covered under the Consumer Credit Act 1974, however if they give a separate agreement for the phone, that would be. It'd open up a whole can of worms for phone providers. In fact, it would give your customers a lot more rights than they have in the existing norm for phone contracts.

THE PHONE IS FREE I cannot stress that enough! You might think it's not because of the inflated line rental, but the phone itself is nothing to do with that. It's just how the phone providers have set their business model up. You have NO RIGHTS if your phone breaks outside of the warranty, whether you are still stuck for another 12 months in your contract or not.

I'm guessing you're talking about O2's "Refresh" tariff. In which case that operates differently to a normal phone contract hence the extra stuff because yeah, people want a new phone after a year now. That's different to a standard phone contract where the phone is given free of charge though.


so your massivly ignoring the part where im saying, you pay £23:50 a month FOR THE PHONE   with a credit aggrement And £6:50 a month for THE TARRIF   

with a contract     ------ Two contracts....... one direct debit

http://phone-shop.tesco.com/tesco-mobile/help-and-support/samsung-galaxy-s4-faqs.aspx

wanna take a read?