eFKac said:
richardhutnik said:
eFKac said:
They could have at least called him a Sony fanboy or a stealth troll at the end. Now it looks like they don't care at all... |
Customer support is hamstrung to NEVER, EVER, EVER give a negative response to anything said, outside of it blowing up on the Internet, and making the company look worse. So, you get nothing about calling someone a troll or fanboy or smacking them. Idea is to have some sort of bland positivity that blurs the complaint to where everyone loses track of what the complaint is about.
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Yeah well, that was supposed to be a joke :P seems I failed at it...
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I didn't take it as a joke, because my experience with Microsoft Customer Service is that they don't really seem to care, so my focus was on agreeing with that, rather than realizing that you were joking about smacking down the person.
