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Microsoft has no one to blame for all this negativity but themselves. They really bungled the reveal. If all you have are half-answers then don't say ANYTHING. It just leads to confusion and backtracking. I'm shocked that a company with Microsoft's experience managed to screw themselves so badly. Even their damage control was lacking.

Also, the whole "special exemption codes" thing sounds unwieldy and complicated. I foresee something that convoluted turning bad fast. I hope they rethink some of this.