| rocketpig said: We don't complain much because MS stepped to the plate and replaces them for free. I seriously wonder what these people are doing to kill 10 Xboxs... I play mine all the time and it broke after almost exactly one year. Of course, I kept it well-ventilated with a fan underneath it, too. I have a hard time believing that these people with 5+ broken boxes are treating them well at all. It's obvious there is a problem with early units but after 2 or 3 broken units, people should reevaluate exactly WTF they are doing that is causing so many problems. |
Even if there's something the user could do or not do that would extend the life of their 360, it's still a failure that your users can brick their device out of some kind of ignorance. Even if you put in the manual "Leave one inch of space on either side of the device, do not place on carpet, etc.," it's a failure that the consumer has to read the manual and create specific conditions to keep their device operating.
In the world of consumer electronics, it's important to idiot-proof your product as much as possible. Microsoft's failure to do this has been their only major mistake this generation, IMO. I've said it before on this issue, you can blame the user if you like, but the user is going to blame Microsoft.
"The worst part about these reviews is they are [subjective]--and their scores often depend on how drunk you got the media at a Street Fighter event." — Mona Hamilton, Capcom Senior VP of Marketing
*Image indefinitely borrowed from BrainBoxLtd without his consent.
