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cunger said:

This could be another huge mistake..  Last gen they didn't reserve enough resources to copy the entire Xbox Live experience and were never able to add cross browser chat. They should reserve a lot right now and once it is known how much Microsoft is reserving then lower it to that level. Sony doesn't want to be in a situation where Microsoft has some really cool features that they can't copy.

I think the problem with the cross voice game chat if more about Sony infra than memory because there are some games with voice chats.

They even reduced the OS memory use from 120MB to 50MB... so it is enough to make the Cross Voice Chat works.