My PS3 won't read any optical media!!!!!!!

[kcua_626]

Update

OK, got my PS3 fixed finally last Saturday. Gave up on Sony customer service and went with a local console repair center. I also brought my broken fat PS2 for repair since it's just collecting dust in my shelf for some time now.

Went to the shop and waited for the technician to fix up another PS3 with the same problem as mine.

The motor wasn't the problem but the lens assembly. My PS3 needed a replacement and lucky for me I got the last one they have in stock. Payed roughly 140 USD for the repair job. Took the technician 10 minutes to open up the PS3 and install the new lens. It is working perfectly now. After mine was fixed, another guy came with another PS3 with the same problem as mine. Unfortunately for him, there was no lens assembly available for him.

But here's the interesting part. While fixing up my PS3, I took the time to interview the technician. According to him, they are receiving an increasing amount of PS3's lately all with the same problem as mine. According to him, they are getting an average of 5 broken PS3's daily lately, and according to him, apparently all SKUs suffer from this BD lens problem. And quoting from what he says "humahabol na ito ngayon sa Xbox 360 sa sira" which means "this is quickly catching up on the Xbox 360 in terms of problems" which they aren't accepting now because of the known failure rate. And also according to him, 40Gb SKUs also have problems w/ the board which causes it just to freeze randomly in game.

After my PS3 was done, I left my PS2 for pickup. Today morning, I phoned the technician whether my PS2 was done and he said it is. So I went there to get the PS2. To my surprise, I saw 2 stacks of PS3 waiting for repairs (around 13). Out of curiousity, I asked the technician what the problem is w/ those PS3s and sure enough, all have the dead lens assembly. I though its interesting so I asked him whether I can take quick photo using my phone and he agreed.

Honestly, the first time he told me they are getting an average of 5 ps3's a day for repair, I though he was just bluffing. Now I think he isn't.

BTW, I'll upload the photo I took w/ my phone tomorrow because I don't have access to bluetooth right now.