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Akvod said:
MrBubbles said:
i must be missing something here.
nothing could be done about your problem at that very moment. so they informed you of that, said to wait 24hours and left the conversation. what did you expect him to do? sit and chat about your pet goldfish and hope the site starts working in that time?


Should have applogized more, stayed and said "Is there anything else I could help you with?".

 

Man, maybe I'm just spoiled by Dell's customer service. They were really great.

He appologized plenty. Also he asked if there was anything else he could help the OP with.

I honestly see nothing wrong with what he did.