It has been my observation that services offered at a lower level of government are generally handled with less waste and corruption than similar services offered at a higher level of government. From my experience, I would say that this is because government officials at lower levels of government are more accountable to the publica and government workers in these departments are generally more dependent on the services they provide.
An individual who has a problem with their local politician can (usually) get the attention of the local media and (relatively) powerful people and make enough "noise" to be heard by the voting public; and if enough of them hear the message they're far more likely to change their vote. In contrast, unless your issue lines-up with the narrative of the politically connected media, or you can be used as a puppet to a powerful organization, odds are against your grievance against a popular politician on the national level ever being heard.
At the same time, the workers at a local school board are likely to have children associated to them (their children, nieces or nephews, or friends kids) in the schools they're making decisions about; while the bureaucrats at a national education department will be making decisions that impact countless public schools even though their children, their family's children, and all of their friends children go to private schools.
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