Customer service: Xbox vs Playstation vs Nintendo

[MoHasanie]

d21lewis said:

MoHasanie said:
Never used any customer service for my console cause I've never had a problem with any hardware. Also, I live in a country where it would take a long time for the company to respond if something happened to my console.

One of my friend's got RROD on his xbox, and MS replaced it for free, but they took 1 month to send it back and they deleted all his saved game data, so he got fed up with MS and bought a PS3.

And I had two other friends who also got RROD, but one just bought another xbox, and the other bought a PS3.



Other problems with hardware I've had, were with my Galaxy S2. At the beginning the battery fluctuated quite a bit, and would discharge completely in less than 3 hours with no use just on standby. So I did use Samsung's customer service, and they fixed it very quickly and the battery has never had a problem ever since. That was the only time I've used customer service for problems with my hardware.

Sorry. Quoting from my Wii U. Anyway, when you get the RRoD, Microsoft's instructions that come with the box tell you to remove the HDD (you just push the button on the HDD and it slides right off). Not sure how M$ deleted his save data........

hmmm, I'm not sure why they deleted his data. I'm guessing he didn't read the instructions, but he was really angry about it when he got his xbox back. I was quite surprised he did by  a PS3 cause he was the person who convinced me to buy an xbox over the PS3.