ghost_of_fazz on 29 December 2012
I fully understand your situation here, but you could've reacted in a much more classy manner. Many years ago I worked for Sprint's customer care. I once got this call from this american "lady", who only wanted to get a free phone or something from me. I gave her all the options we had but she didn't like them. She started to insult me, and among the things she said to me, she said "why don't you go back to your side of the river?" (I 'm from Mexico). I can't write here what I replied to her, since I could be banned for racism, but I made her cry and hang on me. Good thing is that call was not monitored, nor I left any record on her account, so I got away with it.
... That's a bad example isn't it?
