Mr Khan said:
Image works better in products with low differentiation, like cigarettes, soda, or food. While image helps companies like Apple, for instance, what makes the difference in Apple's case is a fundamentally solid user experience that meshes well with the image presented. But if you're working in a field with high product differentiation, your product better be able to back up your image, or you'll get sunk real quick. |
The earliest apple ipod advertisements that did nothing, but portray a an image and propelled the company back to success very quickly.. It shows people jamming to music, happy, joyful, energetic and possibly amiable. All qualities most people want in themselves, it in no way shows how the product is better than competitors.