| ils411 said: I am so pissed off right now... I finally decided to use my $50 psn credit and buy Disgaea 3 for the Vita and you know what? FUCK SONY! I keep getting C2-13245-5 error and cant download the damn fuck! I'm out $39.99 and for what? NOTHING! I emailed their customer service detailing my problem and even mentioned that I also bought Puddle along with Disgaea 3 and Puddle downloaded fine. I specifically included in my email that Puddle downloaded without any issues and that I was able to buy and download Gravity Rush, Crimson Gem Saga, Persona 3, Grand theft auto Liberty City Stories, HOt Shots golf, super stardust delta, motor storm rc, platns vs zombies, escape plan etc etc etc without any issues. I pointed this out so as to show them that my connection has no issues and that I can and have been able to buy and download games from PSN and asked them not to tell me that my Vita cant connect to the internetz coz obviously it can. And what reply do I get? I get the standard, Oh I've read your problem and based on your detailed account, you cant connect to the internetz try a. turning off your vita b. reseting your modem and shit c. try connecting to another internetz source... SOB!!!! mother fuckers! and no, its not my internet coz i tried various hot spots and its still the same! fucking Sony and their lame ass service. The just literally stole $39.99 from me. I pray to God that some crazy ass hacker hacks the Vita and I swear, I WILL hack mine too. I use to support sony, but I hope that they crash and burn. you hear me sony? You just lost a loyal customer. This is the last sony productd I'm ever buying! I will never ever ever buy a single sony product ever again. Burn fuckers Burn! |
I'm sorry for what happened to you with PSN. Sony Customer Service is atrocious. But they didn't try to steal you, it's just that their entire company is full of idiots!
I think PS Store is the worst digital content store I've ever used, and yes, I've bought on the Wii Shop Channel!
I'm talking about interface, pricing, updates and, the worst of its evils, REGION LOCK. This one is so absurd is unbelievable: different content by country? WTF! I've waited like 4 years for PS Store to become available in Argentina and that never happened.
One of the support guys from PS Latin America recommended me to create an US account, so I did it. And now, Sony isn't selling downloadable PSN cards, so I'm fucked (they are sold out on Amazon, Best Buy since more than a month ago). Because of this, I asked PlayStation USA if they were indeed discontinuing them, and they told me they won't tell me because I'm a foreigner. BUT! They do recommended me to discontinue using my account until the service is available in my region. Funny, isn't it?
Conclusion: They prefer us to not violate the little things from the Terms of Service, than us paying them...
The PlayStation Store also demonstrate they know nothing about databases. It has way too much duplicated content (because of the different regions, and also because of the bad implemented bundles and packs). Then, you have publisher & developer names, screenshots, trailers and DLC, ALL unlinked to games (a complete disorder!). Because of this, all elements are completely independent, so you can end up buying the same articles many times.
In a good service like Steam, this doesn't occur. I you buy a game you already have, you can give to a friend. In fact, for some games, you can even download the language files of your preference! Oh! And the prices makes sense! But I'm not aiming at Steam, I'd settle if it becomes half as good.
Sony is the less consumer-friendly company ever. And if they lose you, is what they deserve. They won't lose me soon because I'm a masochist who can't stop buying their hardware (and/or an idiot).
As for Disgaea, if you still want to give Sony a chance, you will be able to download it in the future because is already linked to your account, so don't worry too much. Still, you should probably contact NIS America. Maybe you can be heard by Sony indirectly thanks to them.
