I think they thought they would get more of substance from the man. Specifically some frank honesty about how this generation played out. This would be the logical time to be owning up to past failures, and assuring their current customers that they wouldn't repeat those errors again in the future. The only failure on the interviewers part really was giving Sony more credit then was due. Basically they expected some common sense.
The same common sense we would expect from anyone in real life. Who had fucked up badly, and already gotten their ass chewed out over the whole thing. How fucking hard is it really to just say this is how we fucked up, and this is how we aren't going to fuck up in the future. Not only does spin not help move the product at this point in time. It makes Sony look intellectually dishonest.
They were handed a golden opportunity to earn some much needed forgiveness from disenfranchised gamers. Many of which just want to be told that they were right. Instead of taking that opportunity however they slapped the open hand, and tried to spin it again. Which hasn't worked for them at all this generation. Spinning the console right now isn't going to sell more units, but getting some credit for good behavior could have paid out some real dividends.
I don't know about you guys, but I did get something from that article. Sony isn't sorry about what happened, or even sorry that they got caught. They really don't seem to believe they screwed up at all. Which means they must think it was what the other guy did right. That means they aren't going to change their corporate culture at all to stop this generation from happening all over again. I expect spin early on, but this late in a generation. That is just plain outright denial. Mark my words Sony isn't done fucking up yet.







