You can't please everyone no matter how well you do.
Success is success and it is ultimately measured by what is in going into the bank account at any given time.
It makes perfect sense for MS to "be cautious" with tablets and netbooks and react as slowly as possibe to this market.
I can't recall the exact figures but they make a pittance from a netbook, tablet or phone OS compared to a full Windows OS.
In 2009 into 2010 laptops sales were rocketing as they started to replace desktop PCs.
In 2011 netbook and tablet sales were beginning to bite into laptop sales.
2012 into 13 is predicted to be the reign of the tablet.
The "problems" facing MS in the tablet and phone market are:
1) Android is open free source software. Manuafacturers love that. They have to pay for MS software.
2) Apple collects on software and hardware. Hardware is what makes Apple rich. MS don't do integrated hardware.
Based on this Ballmer is doing the right thing IMO.
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