Wow that is enlightening must say it is pretty accurate Nintendo has the best customer service I have ever experienced with a company. Microsoft is standard their products are not the best but they still had average customer service. Sony on the other hand had terrible customer service the last time I dealt with them. I have yet to have to deal with any third party developer or publisher so I can't comment at all on their customer service.
Though its the exact opposite when it comes to trying to get e-interviews and interviews and tours etc..etc.. Sony is the best of the three when it comes to treating the press. Its so easy to get a contact. Microsoft is the second best and easiest to get hold of as press. Nintendo is a disaster they don't grant you any interviews or comments unless your huge established media you have to hunt down PR reps at events if possible.
Its really weird that way!
-JC7
"In God We Trust - In Games We Play " - Joel Reimer
