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thranx on 14 March 2012
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trasharmdsister12 said:

If you can't get safe mode working again I'd suggest downloading and burning Ubuntu if you have another machine that you can use. Ubuntu is a Linux based OS and a neat thing about the installation CD is that you can actually run the entire OS right from the CD to test it out before you install anything.

So you can actually get access to all your Windows based drives and partitions while running Ubuntu from a CD. If Ubuntu fails to load or has similar freezing problems then there's a good chance that you have yourself a hardware oriented issue. Otherwise, you'll be able to back up all your stuff and reinstall the Windows OS.

If your laptop came preinstalled with an OS what is typically done is you're also given a recovery disc or there's a partition that holds an image of the laptop at first startup. Before getting into this I'd suggest trying the Ubuntu thing as that way we can be more sure whether this is just a Windows registry/system integrity issue or whether there is also some faulty hardware at work.


great advice. and just to add ubuntu can also be launched from a usb stick.