| theprof00 said: I think what you're missing here is that this thread isn't about Sony caring in the aspect of "want to do what's best for the customer", but it's about caring that they do right by the customer. This could be phrased as "they care about having us as customers". They want our money, so they do as much as they can to making sure they get it. The same really can't be said about MS or Ninty. MS used to charge 10$ to change a gamertag. 10 freakin' dollars! The excuse was to prevent people from abusing a free name change system. OK so then make it 99 cents! They charge for Live! They charged 100$ for proprietary hard drives. They charged 100$ for proprietary wifi dongle! Hey, hey, now, I know...it's good business, and maybe Sony would have done the same...should have done the same. Create expensive proprietary drives, proprietary wifi, with just built in ethernet. But they didn't. Why? Who knows. People would have bought the system regardless and bought the upgrades if they wanted them. Wifi and hard drives were not a selling point. So, in terms of getting the customer a great well made product, Sony did right. Nintendo did as well for the first 3-4 years, then stopped caring. MS didn't really this entire time. For example, the red ring. Sure, they extended warranties and replaced consoles with refurbs, but it would take 1-2 weeks to get your thing fixed. PSN was offline for two weeks. You could still play single player. What did Sony do? Give everyone free games and several months of PSN+, which also has more free games. I'd say sony cares. Maybe not in a caring for my wellbeing way, but in a "we are very careful about keeping our customers happy". MS seems to take more of the stance of, "our customers will be happy", and Sony, "let's make sure our customers are happy".
None of this is meant to troll or insult. This is just a, perhaps exaggerated, recount of the actual events that happened. |
It seems to me that you are just looking for good things about Sony and bad things about MS because Sony is your preferred company.
If I played that game too, I could just say MS is better because they give alot to charities and they charge us a fee for Live because they want us to have the best possible online service. Or I could say Nintendo is better because when they dropped the 3DS' price they gave early adopters free games and they have the most reliable hardware.
Then I could say Sony is not as good because they are charging us for proprietary memory cards with Vita and they over-priced their product.
All 3 companies do things to keep their customers happy so that they continue to buy their products.
People in here are just looking for good things about their company to convince themselves they are the best.
Fact is, all 3 do what they can to keep their fanbase and customers happy. None is better than the other. Alot of bias going on in here.
