Voted no, but that's not to say they care LESS about their consumers either.
All three of the companies are trying their hardest to please their consumers, as well as to please people that aren't currently their consumers. A realist, such as myself, would say they do this for financial reasons, not out of care for people.
Sony takes losses on hardware for the same reason that MS improved their warranty for RROD, which was the same reason Nintendo offered free games to early adopters of the 3DS after the price cut - they want to please their customers to turn them in to repeat customers.
Sony took back features advertised on the PS3 for the same reason why MS closed many studios, which was the same reason why Nintendo diverted a lot of effort into extended audience games - they are companies and they need to make money.
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