For the most part it was a disaster and they'll never recoup the losses they made on hardware at the start. It sold poorly, lost market share etc all thats been covered.
It has a few up-shoots though I guess. It established the PSN network, which is ultimately going to be something integrated with all the other divisions of Sony (Film, Music, mobile etc) in such a way that it should be a big money maker for them in the future. Its not posting huge numbers yet but its revenue is going up at a pretty fast yearly rate, as well as it continues to being expanded.
They established a lot of IP too which is pretty important for a company that before this gen only really had Gran Turismo, R&C and J&D. The software side of things have been really successful for Sony in all honesty, it's just no amount of Uncharteds and Killzones will recoup the billions lost on hardware. But in the long term their software / publisher should continue to make them a lot of money.
So overall imo it was a disaster, but at least they're coming out of this gen in a good position to keep profitability provided they don't make any insane decisions on the PS4.
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