d21lewis on 21 November 2011
Sorry that happened to you. I called Xbox tech support on a Saturday night because I couldn't do a license transfer back in January or February and they were super nice to me. In fact, there was an unexpected benefit that I won't mention for fear that they will see the mistake they made.
Anyway, the only thing I can think of is that your internet speed may be too slow. Contact your internet service provider and see if they slowed something down. If you have a way of testing your internet speed (someone posted a site that does this a while back) give it a shot. Hope it's something that simple.
