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sethnintendo said:
Jay520 said:


No company 'cares' about their consumers, they care about their consumer's money. That's why they're called companies, and not philanthropies.


True but I believe Nintendo has gamer's best interest at heart.  They don't release hardware that has terrible fail rates.  They don't expect their consumers to fork over 600 dollars for a new system.  They haven't gotten into the DLC crap.  I am sure you can find many instances where Nintendo screwed over their consumers but it is a little harder.  One example could be the 3DS. They dropped the price to 170 but they are going to offer 10 free games for those who signed up for the ambassador program.  They could have just stuck the middle finger to those early adopters and did nothing.  They usually try to make amends when they do fuck up.  How long did it take Microsoft to even admit to RROD or allow their early adopters to get free repairs which they deserved?  How about Sony and their PS1 and PS2 hardware?  Not the most quality products (especially the first models).



I'd argue that Nintendo takes a more traditional approach rather than a more caring. They're approach may infact be better for consumers, but that's simply a side-effect of Nintendo's drive for profit. Everything that Nintendo does is with sole intent to make money. That just happens to be closely associated with making people happy. Policies like hardware quality are set in place because they believe it will give them a good reputation and promote more sales.