M.U.G.E.N said:
Kasz216 said:
M.U.G.E.N said:
thismeintiel said:
zarx said:
The difference is that Valve have let everyone know and told them to change their passwords as soon as possible and to watch their credit card statements. They have also confirmed exactly what information was exposed and how it was protected (hashed passwords and credit card info encrypted with the best encryption in the business) and not shut down their entire service for weeks.
By being transparent and up front about the situation they have mitigated the wild speculation that surrounded the PSN hack. The fact that this has happened before also help lessen the impact. |
Not true, at all. initially they thought it was restricted to the forums and also thought it was a minor hack, so they did no mandatory changing of paswords, like Sony did when PSN was finally up. I'm sure most felt safe enough to keep passwords the same since Valve didn't come off as too worried.
@ OP
The major difference here is the "console warz." Had Steam been a console, and was competing against the 360 and the PS3, it would have blown up even more. You would have had fanboys of both consoles ripping into them. Plus, you would have the PC fanboys (many of whom are defending Valve now because it is PC gaming) adding to it. Of course, it didn't help that even gaming journalists can be fanboys, like the one who wrote this article. "In other words, it pretty much made the PlayStation more of a pile of scrap than it already was." Come on, really? Seems like something that would have been "okay" in 2006/2007, but not now. Besides, I'm sure 55 million people would disagree with you.
Personally, I think Sony did the better thing. Yes, they waited longer than Valve to tell users what was going on, but they also took down the service until they knew EXACTLY how big this was and found ways to make the service more secure. Valve, on the other hand, told people sooner, but went ahead without knowing the full extent of what happened, so didn't force password changes or change the security, at all. Now that they have investigated further, they see it was worse than they thought previously, and by not forcing certain security measures, may have made the situation worse. Something tells me they may not know the full extent of this even now. And as of now, I think the service is still up.
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and if i'm not mistaken they took 4 days to announce the breach as well...
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Yes and no.
It took them four days to announce there was a problem, i believe people assumed it was a DDoS?. Seven to announce that it was a hacking attempt.
http://techland.time.com/2011/11/11/is-valves-steam-hack-as-bad-as-sony-playstation-debacle/
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umm so it took them 7 days to realize it was a hacking attempt? and this is after all the industry wide hacking incidents this year. Sorry but that's not 'better' than sony at all. Sony did the right thing, took down the service, brought in external investigators and did a thourough search to asess the damage. as thisismeintel earlier pointed out, valave is still investigating the issue. that is not the best course of action when you are uncertain. quite a poor job from valve, and I agree with the article. the only reason why people don't bitch about it is because
1. sony is the evil i hate sony omfg i love xxx company more ppl
2. first of its kind in the industry afaik, at least to that extent. so many hacking incidents occurred after that, that people are 'used' to hearing it now
3. steam is not down.
heck in this thread itself we have members who have no idea what happened even.
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Except they did know before then. They stated as much back in the QA sessions... when they finally had them. That's one of the reasons why people were bitching. They said they knew they were hacked from the start, and were investigating to see what had been hacked, and finally released the info on the 7th day while still investigating further.
Versus Valve, who thought their forums were damaged, and took them down.
Found out a database was hacked, told us.
Then continued investigating.
If you actually agreed with the article i sourced, you'd note they said valve was doing a better job then sony.
The only reason the guy thinks it's more of an issue is because if steam ever did go down, it'd be an issue because EVERYTHING is DDL.
Which, ignores that such a thing wouldn't happen due to steamguard.
