| d0nni3 said: Well it's been cool to hate sony since 2005 in the press every journo wants to see a big guy fall from grace, Steam and Valve don't tend to end up in the news much for anything bad at least! Had this been 2003 when Steam first launched the press and general forum dwellers would have been all over it with Valve slandered to the hills As for the two situation neither was handled badly at all, we all just think we know better thats all, Sony pulled there service because they couldn't guarantee it's safety (imagine the shit they would have got had it stayed up and people lost money left,right and centre!) Steam have pulled there forums for the same reason but have no reason to suspect the service is compromised. Sony and Valve are the victims in all this and we paint them as the biggest bastards going something very twisted in the way people perceive things online kinda scary really! |
I agree that the companies are also victims....but consumer anger is well justified. These companies ask consumers to entrust personal and confidential information to them, under the pretense that they are able to secure that information. Or at the very least adhere to the bare minimum standards in security mechanisms. In Sony's case they didnt even do that.
If companies are gonna require information from consumers, they need to be able to secure it. And if they dont, then consumers should be angry. After all, in such cases consumer trust is so important....which is why sony themselves made a pretty big deal about it as well as the big public apology that came afterwards. Im pretty sure they new that they messed up and deserved the backlash from consumers.
