GameStop Pulled, Discarded Free OnLive Deus Ex: Human Revolution Coupons (Opened the new copy, removed and discarded free content and sold it as new anyways :O)

[scottie]

TadpoleJackson said:

scottie said:

Lets say I am a retailer selling bags of brand name candy. However, I would prefer my consumers to not get too full of candy, because then they won't buy more. I open the bags, and take out a fraction of the candy, and then re-seal them. I sell these bags to the customers without telling them of the change.

This is wrong because

It is harmful and misleading for the customer. The customer is expecting the full amount of candy, and receive less than that.

It is harmful for the company that makes the candy - they aquire a reputation for their candy being unsatisfyingly  small in quantity.

That's a horrible comparison. 

It's more like this. You run a store, you get a new product in, that has a coupon for your direct competitor across the street. You have already had customers come in and order said item. And to top it all off, the manufactuer of the item didn't even bother telling you. What do you do now? 

Stop buying said product from said company in the future. If I had signed a contract with them saying they weren't allowed to have promotions supporting my competitors then I would take them to court for breech of contract. If I had not signed such a contract (ie the situation gamestop is in) then I would sell the product.

 

I would not pass the shitty situation onto the consumer (particularly considering how many customers would demand a refund when they find out I didn't actually give them the full product they paid for.)

 

Honestly, gamestop don't have a leg to stand on. They took a part of the product out of the box, and ocntinued to sell it as new and without telling the customers that they opened the box and removed part of the product.