Microsoft manned up and took responsibility for their mistakes. It cost them billions of dollars but they extended their warranty so that if you do have issues they will fix it for you. Sony has had issues in the past, but (correct me if Im wrong) they didnt go to the lengths that Microsoft did to fix the problems for consumers who already purchased the prdouct.
I also think that 33 percent is alwfully high. I only know one person whose XBox 360 failed them out of 15 or so of my friends who own one (of course anecdotal evidence doesnt matter). I do know what excasterbates the problem though, when I worked at Target people would bring back faulty XBox 360s and we were told to just put them back on the selves (we did that with furniture too, and that was even more of a hassle because I had to carry the same garage cabinet in for a customer twice). Merhcandise also goes through a lot of crap on the truck, especially during loading and unloading. All Big Box retailers do this though, and thats why I buy all my games from EB.
America = Best Gaming Console
Europe = Best Game Developers
