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twesterm said:
I would much rather see this story than see some story about how some 15 year old got a copy of an M rated game and then rose a stink about it.

 And I would rather news stations not waste airtime addressing an angry e-mail someone sent them about their kid's alleged problems and trying to pass it off as news.

Maliciously got a hold of an M Rated game. Pah, that’s less malicious then kids who bought tickets of Wild Wild West and snuck into to see South Park the movie instead. (Seriously, contributing to Wild Wild West’s opening gross was just plain wrong. =P )

Absurd, applying the same rules of mind-altering drugs to damn video games. Especially because of an arbitrary rating system. Can’t let kids (or people they know) buy Assassin’s Creed there’s an M on the box, but hey World of Warcraft is fine. It’s rated T for Teen after all, it’s on the box. That completely invalidates the horror stories of people losing control of their lives due to it’s addictive nature. And the “experience may change online” (the only way to play it) absolves of the potentially abrasive, abusive, and hateful people your precious child may encounter.

There was no legal issue. There is no law stating M rated games in the United States must be purchased by people who are older than the number printed on the damn box, or a “legal guardian” in place of that. I could go to a playground and sell of the M rated games in my collection for a dollar and piece and I’ll have nothing illegal. (It’d be creepy and somewhat dickish, but not illegal.)

Stop acting as if this was some noble deed. Best Buy didn’t do right, but what’s right for their stores damn image and nothing else. They did nothing but refuse service to a paying customer for the sake of protecting their corporate image from the ill-informed masses. Which is fine, I’m not expecting Best Buy to change the world, but nor I’m going to commend them for conforming to ill-established stereotypes for their own sake. Case in point.

I also brought up the option then that if I left the store with my brother, came back in by myself and made the purchase, would that be legal then? The manager replied, "Technically, yes, that will be OK."

They slanderously accused him of breaking the law for allegedly buying his younger brother the game. Something they couldn’t prove, nor was it even a legal issue. They refuse to also sell him a XBOX Gold card since they couldn’t find the rating on it. (Doesn’t have one.) They when he returns to the store without brother in hand (after telling them they’re magically fine that way) accuse him of stealing the gift cards he tried to use to finish his purchase. They blatantly don’t care about anything other than saying were technically right. (The best kind of right)

I’m curious to if anyone has read the actual full article, which originally comes from The Consumerist and is more or less one of those nightmare stories of bad customer service. If you did you know he simply got the game with the gift cards from another Best Buy and the odds of a news stink are just as likely, and even had his brother at his side at that one as well.

I much rather stores not criminalize their customers because of the petty fears of a few.

And Naz, any store WOULD be in their rights to refuse to sale of anything to anyone for almost any reason. It’s like a restaurant asking a unruly and unreasonable patron to leave. They’re free to refuse him service on the grounds he’s an annoying ass provided they did give him the service they accepted his money for, or refunded said money. You just as free as a business owner to discriminate willy nilly if so inclined, its just generally a bad idea to do so.