Pre-ordering at Best Buy!

[Joelcool7]

Galaki said:

Joelcool7 said:

Galaki said:
Also, you could try emailing bestbuy execs, that most likely get a better response than complaining to the cashiers.

Tried finding the email's for any Best Buy Canada execs but couldn't. So I went in and filed two complaints. First I mailed Best Buy but the lady at the check out had given me a customer response number to fill out a survey and comment on the service I got today. So I let Best Buy have it in both the survey and the email. Apparently they will respond soon.

Its just stupid that they want people to pre-order through them but offer such vastly inferior service. Infact when I pre-ordered Halo Reach through FutureShop even they called me to inform me it was in and Future Shop and Best Buy are owned by the same company. Lets see what Best Buy customer service says in response!

http://www.bestbuycanadaltd.ca/about_us/executives.asp

I suppose you can further search for their emails once you got the names.

I found a twitter account for one of them but no emails. Yah I found that executives page today too.