Pre-ordering at Best Buy!

[Joelcool7]

So today I went to Best Buy to pick up my copy.

First thing I did was ask the lady why theirs no phone call and she said most gamers know when the products get released and will come pick it up without a call. So then I asked with my pre-order how long does Best Buy hold my product, she replied that Best Buy holds the product for 14 days.

However she then entered my number and reciept into her computer. Then went to the cage with all the games in it, but found out they already sold my copy. She went to customer service and they said that all reserve copies were put on the shelf. She went to the shelf and found a single copy left on the shelf.

I complained I was like "What the heck, why didn't you guys hold onto my copy" she replied, well you pre-ordered the game and you got the game what are you upset about. I then said how do I know in the future when I pre-order that I'll actually get my product and she told me "If you pre-order you will always get your product day one" She said that I don't have to worry and it is safe to pre-order from them.

I'm honestly alittle concerned, EBGames holds your copy for 48 hours and calls you to let you know its in. Best Buy just puts your copy on the shelf if you don't pick it up day one, then claims that they are holding your copy for 14 days.

I might just have to return to pre-ordering from EBGames, if I didn't get my copy of OoT today I would have been thoroughly pissed!