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I think it is a fair criticism to say that improvements in Sony security is entirely wishful thinking. The only fair analysis is based upon precedent. No I am not just talking about this string of attacks either. Sony has shown incredibly little in the way of concern for customer safety. From selling compact discs which installed malicious code on customer computers. To batteries that exploded. For Sony safety is obviously not job one, and more often then not they don't seem to make a job of it at all. Seriously they touted actually creating a chief position to oversee security. That is a good thing. However it also highlights the fact that nobody was at the wheel earlier.

For a company of this size to not have a over arching infrastructure, contingency plans, public relations plans, or a staff necessary for self resolution. Speaks to a company that is just short sighted. Cyber terrorism is a real concern. There is no reason that their situation in regards to it could be utterly absent. Will they learn from this short term I do have to agree yes. It is a open wound after all. Will they stick to this after the dust settles. Probably not I am sorry to say. For this to work they must have a long term mindset. Sony seems however to think only in the short term. This is why they keep repeating these public relations disasters.