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@UncleScrooge

I do not think it is any more or less stupid then nations going to war with one another. The same logic really does seem to apply in this case. Sony attacked the modding community, and the hacking community retaliated in kind. There is no real point to it all other then you hit me and I will hit you back. Don't get mired in the propaganda that both sides of this issue like to smear the landscape with.

Are the customers really suffering. They are learning a great deal about the competence of a company they are doing business with. Beyond that it appears that no identities have been stolen, and Sony was compelled to offer identity guard services, and free software as a genuine concession for the inconvenience. Beyond that consumers who reuse the same passwords have been compelled to randomize their passwords. Frankly everyone should be doing this even if there wasn't a hacking incident. You should actually be doing this from time to time to prevent hackers from being able to get access to all your public profiles. Anyway a little paranoia is healthy. Getting a little scared by this may prevent a lot hurt later.

More customers are being added to the list, but no existing victim is suffering more and more. Unless they have a really unhealthy fixation with the wellness of Sony. The only things suffering more and more are the reputation of Sony, and their bottom line. Given how reckless they have been with security Sony should probably suffer even more. The cost being less then two dollars per account that being their estimate mind you is damn near mind bending. Which begs the question how cheap would it have been to prevent this in the first place. Why not spend one dollar per person to keep everyones data safe.