US PSN back up... and Sony screws up again.

[nitekrawler1285]

Kynes said:

nitekrawler1285 said:

...

I essentially told people their paid survice was not available with no time frame of when the issue would be fixed.  Some people called repeatedly for 2 weeks unable to sign in(we knew because we had to enter a ticket for each time a person called and I could view their history) Some people were really out of the service that long even if the service as a whole wasn't down.  For those customers I'm sure it felt like the service was down. 

The plural of anecdote is data...

I'm just saying I understand the OP being upset over lack fo service.  I'm sure those costumers I had to deal with fealt the same.  I don't understand why the ill will towards the company.  I have dealt with costumers who did pay for the service and though irrate were not harboring ill will.  It just seems strange to me is all.  You would think the behavior reversed.