Grimes said:
If gmail went down for 3 weeks plus, I would complain bitterly and never use the service again for email. Gmail is a free service. Gmail is a for profit business like PSN, just because it's free for the user doesn't mean that people shouldn't have expectations of reliable service. Reliability is an important issue for an online service. In fact, it's one of the basic standards an internet service should be judged by. |
I completely concur with most of your statements. However PSN has been free for 4 years without experiencing such any issues. XBL has been down for 2 weeks at a time before as well in addition to some smaller outages while being a paid service. Does one mistake which was caused by atrotious behavior of others be blamed so heavily on Sony? Does this one issue really destroy those previous years of good service? I understand that some are irate (hell I still can't purchase outlands which is one of my personal big titles this year) but is it really reason to punish said company that had been doing quite well in satisfying your needs? Is all that previous reliability erased? Even as a paid serivce most sure didn't think the same of XBL when it went down.







