Which One Is Worse? RROD vs. PSN

[Reasonable]

NJ5 said:

Reasonable said:

RROD was purely self created issue, a result IMHO of MS rushing the 360 to market instead of taking longer and producing a better piece of electronics.

PSN is a purely external issue (FYI I don't hold with all the "asking for it" crap.  Hacking anything is a choice) and no down to Sony directly themselves.

RROD - Possibly MS's fault for rushing hardware design.

PSN hack - Possibly Sony's fault for rushing network design.

While I agree that the PSN hack is not only due to Sony, I don't think the distinction is as big as you painted it.

Nope.  While Sony may or may not have had good enough security that's beside the point.  As I noted "they were asking for it" doesn't count in principle.  Even if Sony had no security that wouldn't excuse a malicious hack of their systems.

The fault is 100% on the hackers.  That's the way it has to be legally.  Sony's fault is a customer service fault but they take no blame for the hack.  There is no evidence on rushing PSN and even if their security was lax that doesn't allow for any tolerance of someone deciding to hack their systems.

MS on the other hand knowingly rushed to market.  Sure, they didn't know RROD existed (they would have delayed the launch a bit then) but they did know they were cutting corners in the normal develoment approach to getting something like the 360 developed and to market.  There really is no "possibly" around RROD.  MS rushed to market and missed stuff in QA and testing.  RROD was the result.  The 360 failure rate with RROD was way above acceptable levels and the fault lies 100% with MS as the product was their design and construction.

I could also note that MS sat on a clear problem for a lot longer than Sony did hoping that normal warranties would take care of it until they could revise the models - which didn't work out of course.

Sure, they then offered the extended warranty, but let's be clear, they had to.  If they hadn't the 360 would likely have stalled in the market.  It also took them a fair while to solve the issue and TBH the 360 remained a slightly rough device until the new model (which I own and represents the quality level the device should have launched with in the first place).

Sony didn't do anything wrong in principle to cause the hacking attempt - that's 100% down to the hackers.  MS did do something wrong in design and development of their own product, and that's the difference.

When Sony do something wrong I'm happy to complain about it - for example the date issue was a pretty weak thing to miss (although luckily for Sony much easier to fix and very short term in effect) that is comparable in principle to RROD in that it was 100% Sony's problem.

The failure rates on earlier model PS2's was Sony's problem.

But being the victim of a hack (and I use victim deliberately) is not their fault.