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spammythesmartone on 10 May 2011
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spenderzz said:
Runa216 said:

Well, it depends who's at fault. While the PSN obviously didn't have the security to keep anon out, would you blame someone for having their house broken into even when they shut their windows and locked their doors?  I think it's incredibly unfair to blame Sony becuase an outside force attacked them and succeeded.  Anonymous and whoever else is responsible for this made a conscious decision to hack the system and leak the information. the fact of the matter is that it was THEIR fault.  

the RRoD was Microsoft's fault for putting out a shoddy console.  

completely different situations.  Which is worse from a company angle?  definitely red ring.  which is worse from a consumer angle?  probably the PSN thing, but only becuase of the identity stuff, the PSN being down is a nonissue. 

I still think its unfair to hate on Sony becuase an outside force had to use all their abilities to hack their system. Don't people know how hackers work?  if they wanted to, they could get access to XBL just as easily, and have in the past if I'm not mistaken. 

I totally get what you are saying, and I almost agree with you.  You can't fault them for being hacked.  They had security measures in place but everyone knows that eventually, if they are determined enough, hackers are going to win.  I don't think it's that big a deal that they got hacked in the first place.  What is a big deal is how ridiculously long it has taken them to deal with the situation and how badly they have botched the PR aspect of it.  How did they not have some sort of plan in place for a contingency like this?  On top of that they went and made promises they couldn't keep about when the service would be back up before they even knew all the details of the situation.

To use your analogy, no one would fault you if a burglar smashed your window, broke in, and robbed you.  But if you leave the broken window shards laying on the floor, tell your wife you're gonna call a repair guy in 5 minutes, and then wait 17 days while the wind blows through the window, you are kind of stupid.

They never made any promises they used words like hopefully, should and around, and the million dollar protection plan per user trumps any PR botch and the time it takes to tell the people considering they will take any resulting costs from them and even in the worst case senario it will still cost less then the RROD people are just blowing things out of preportion