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TRios_Zen said:

I'm not sure that many people on this sight understand the concept of random sampling of large populations and the associated error and confidence level.

I'm not supporting the original survey, as I don't know the particulars of how it was conducted, but a 2100 sample size is actuallly not that bad.  It is also significantly more accurate (to multiple magnitudes) than responses culled from a PS3 heavy fanbase (ie VGChartz).

That being said, even if the sample was done with statistically sound methods with high confidence in an acceptable error rate, there is no indication that the survey looked for INTENT to switch, rather simply that the concerns over the PSN breach made them consider a switch.

I am rather surprised by the number of people who say they don't care, or don't play online that much though; my PS3 has always admittedly been my secondary system, so not using the PSN for me, is understandable.  For those who it IS the primary/favored system though, I'm shocked at the number that seem to not care the on-line is down.

To be honest, if this was Live that was down, I'd pissed.  One or two days, who cares...>1 week?  Yep, I'd be pissed.

This is what nobody is taking into account, if you have a PS3 and had give a though about changing (look into the other console game library, analyze price and benefits), your answer to the survey will be in that 21%. Now, it doesn't mean that you are going to do it, only that the problem make you think about it, and that is bad publicity for Sony.

More regular gamers, not ones found in forums, don't know a lot about the excellent game library of the console for the rest of the year and only care if they can play Black Ops or Madden Online, nothing else.