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Grimes said:

The TOS is not always legally binding, especially in cases of negligence. For example, if Sony did not follow industry practices, then they could be held liable.


Sony fans generally don't care about their personal rights if it costs Sony money, well that's what you'd believe reading some of the threads on here.  Common sense dictates you can't just absolve yourself of all blame in a ToS/EULA, hence why they frequently get challenged.