First, think about 33% failure rate, then the PAID services Xbox Live now!
The BBC News had a sit down with Bill Gates at CES recently and instead of asking him their own questions, they asked him their viewers. This gem, the first in the Q&A video, asked Gates about the hardware issues that have plagued the Xbox 360, almost since launch.
We've had a lot of questions from people who weren't really happy with the kind of service they've been getting from Xbox in the last few years... What are you going to do to ensure that new consoles are more reliable than previous versions
Well we certainly had to apologize to our uses about a number of box that had to be replaced. We did that for free for all of those people, we've gotten a lot of positive feedback about the way we handled it. We've got incredible reliability on the new work we've done. Our commitment is that it will be the most reliable video game box out there. People really love the Xbox because of the content, but we've got to make sure that the hardware never stands in the way of that.
Later in the interview he was asked about Vista and the possibility of releasing a version that would be no-frills, but still support game playing.
Any chance of a no-frills operating system? Just a system that plays PC games and a few basics. I hate the compatibility issues Vista has. And he ends "Help"
Ha ha. Well Vista has been a very successful product. Obviously because it is so broadly used and connects up to everything we get a lot of feedback. Things to improve, new things to work on. We're hard at work on things ,we do downloads of improvements all of the time and of course there will be a major new version coming along. So Vista is very successful, ties into the new hardware advances, but we love getting the feedback. People are very passionate about their PC. They use it more than anything else.
Are you proud of Vista, because a lot of people are questioning whether you should be.
No, I'm very proud of Vista. Like all of the products we ship as soon as we get it out we hear how we could do this differently and that differently but it has been a very important product for the industry a lot of great things were done in Vista. Now we are hard at work on what comes next.
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