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johnlucas said:

Well I know investors don't care about the product. They just care about the profit. As they should.

Well I thought Japan was accurate. I guess I was wrong. At LEAST they put out the numbers in public unlike NPD. I know TV ratings are crap. They only pick certain people to rate this stuff. The point I was making is at least it's public. Less obscure than game sales seem to be.

Well I'll just say this. Without the finances from the buyers the investors won't have any financial success to worry about. If customers mattered so little why even have customer service?

I see what you're talking about and we really aren't on opposing sides. I dig what you said here:

"I think you seem to have a mistaken impression that the world is generally a just and fair place and that people are clever and intelligent and won't put up with crap.

I agree with what you say. I really do. The problem is that companies treat consumers like sheep to be herded because consumers ACT like sheep to be herded. Sony fucks their customers over again and again and again. Microsoft are one of the most disgusting companies in the world. Every time I read a press release from one of their executives I can barely breathe from the slimyness of their speech and the cloud of FUD they exude with every word they utter.

I refuse to be a sheep for these corporations, and I haven't purchased a single Microsoft or Sony product in over a year now.

But Sony is still a huge company making billions, and people are still saying how they're a great reliable company who never let them down. People are praising Microsoft and their Xbox business, and still using Windows and buying into Vista.

The day that consumers stop acting like sheep will be the day that companies stop treating them like sheep."

I'm no sheep. I'm a Taurus. I'm a bull and you don't ride a bull. If I choose to side with you it's only my choice but it's not an obligation. The moment you cut up I drop you. You guys may think my favor of Nintendo is eternal but if they ever stopped fulfilling my requirements in producing products then they'd be out on their ass too. So far this hasn't happened and I don't get nearly as much false hype and hoodwinking from them like I see from the other companies. I don't expect any of these guys to be boy scouts but I'd like a little more straight shooting out of them. I read Sega-Sammy fiscal 2007 report and it admitted shortcomings they need to look over. I respected that. EA's on the other hand had me in a fog trying to decode GAAP from non-GAAP and the general intentional difficulty put down to making the report hard to read and understand simply.

Sega-Sammy's stuff was neat concise and clear. Direct. Itemized and explained. I can respect that. EA's Good God! Gave me a headache!

From Nintendo I get sturdy goods, consistently good games, a respectful helpful customer service, and a price with the budgets of most people in mind. If they choose to call retailers customers it doesn't mean as much because they still put focus on the real customer as well. So as long as this continues I support them. Sony's stuff used to break too much, XBox 360's stuff is doing that now. And they keep jacking up prices for questionable returns. So I won't support them with my own dollars though I don't mind playing someone else's who used their own.

If you put the work in I will buy. If you forget about who runs this whole chain then I won't.

And if they get too cocky well the pirates are there to keep 'em in check. Forget about us too long and we'll just jack your "shtuff"! Hahahahahahahaha! It'll be nice to see those financial metrics when they're zero 'cause everybody's rippin' and a' roarin'. END USER/CUSTOMER. Those who forget will pay the price.

The working man keeps society running not the boss. I always keep in mind the true important ones in every discussion matter.

John Lucas

Well this is getting a bit too long winded and it's 1 am so I think I'll call it here. I just want to mention that I applaud your viewpoint here but you still have a kind of "viva la resistance" message that's not really happening in the real world, unfortunately. Too many people are focused on short term goals (zomg look at the graphics must buy) to think about how it hurts them in the long term (if I keep trusting this company even after they screwed me over multiple times then they'll keep screing me over). People think their voice doesn't count because there are so many others but seem to forget that the mob is just a large group of people.

your view is grand but it's never going to happen because people are just too narrow minded to see that their actions have far reaching consequences. 

I will, however, be happy to see Sony fail with the PS3, just the same was I am happy (in retrospect, I was pretty young at the time and didn't quite understand) to see Nintendo lose it with the N64. Nintendo ate the humble pie, they sat back, looked at what went wrong, and fixed it to the point where I can trust them again. I really do hope the same thing happens with Sony, and I'm glad we're starting to see at least some results (management reshuffles). But I'm not keeping my hopes too high that anything will change.

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