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Microsoft - KiRRoDct! - View Post

Kissinger said:

[...]

I've seen many broken PS2s in my time (I'm beginning to think that the Wii has almost surpassed the PS2 in real installed base since so many PS2s have been replacement units).  At least Microsoft eventually offered a 3 year warranty unlike Sony doing nothing about the problem.

Yes, I remember them, but the problem was never as widespread as RRoD in the first XB360 models, and the final PS2 fault rate slightly better than industry average means that later model reliability balanced the first ones.  I guess that EU imposing a 2 years warranty also helped Sony to avoid losing the image it gained here, a 1 year only warranty during that issue would have brought a lot more damages to it. The big difference between PS2 and XB360 reliability issues is another, though: with PS2 there was initially just an higher fault rate, due to batches of poor average quality drives, for example, and batches of PS2 using batches of components of poor average quality had higher failure rate, but even in bad batches many units not getting the worst components could expect an acceptable lifetime, while in XB360 it's a design issue, so every early unit has a sword of Damocles over its head, every early unit uses a brittle solder alloy and a mobo that has wide deformations with heat, each thermal stress can be the one that eventually cracks a solder, on every old unit without exceptions: it's a reliability problem that will be present and a brand image problem that will have no end until there will be vulnerable units around. But again, I must say that looking at statistics, Nintendo quality and reliability is the best, not even Sony at its best can compete.

Anyhow, we agree at least that it's not Kinect's fault.



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