Everyone's entitled to their own opinion, this guy obviously had a bad experience with the game or is biased, but again, free speech is everyone's right. Personally I thought Mass Effect was great, but lacked polish(the lag in texture loading was very frequent for me). 8.5-9/10 for me.
My only issue with these reviews are when they effect sites like game rankings. I so wanted Mario Galaxy to eclipse Ocarina of Time, but for one bad review, it put it into second place overall by 0.XX%







