By using this site, you agree to our Privacy Policy and our Terms of Use. Close

I've watched numerous 360 owners in here describe their pain when their system died and it felt like an unlikely situation for me. Now I'm on the other side since I faced that ring of death on my own console. It's weird because I've never pushed the console to its limits, I mean my average weekly play time was like 15 hours, plus I must say it was well ventilated. And yesterday, after 2 years, it happened...

So, now that I overcame the frustration and disapointment is there something I must do before sending my console to Microsoft? I mean ejecting the disc, removing the hard drive... And what about my personal information? Is it safe?

Thanks, and wish it won't happen to you...