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sorry you had your ps3 go after 32 days I'm surprised that's not covered by their warranty. I've sent a ps3 in to them 3 times. Each time it was a 90 day warranty. The last one that broke did it after 92 days but I got them to cover it.

From having sent a ps3 in three time I've learned a few things. Don't leave something on the ps3 I might want. Pictures, music, movies. Game save files I back up when I can. Sadly with how many games these days are protected I can't easy copy without doing a full back up. I used to install all the games I had on the system when I'd get them so I'd be able to play them when I want to. After loosing the last one after 92 days I decided that I'd only do the ones I know for sure I'll be playing.

Good luck with getting support. I hope you can.