Survey Results for Failure Rates - Consoles 2010

[slowmo]

Scoobes said:

slowmo said:

akuseru said:

I'm not complaining about how they handled the situation, because obviously they had no other choice. But still, they should not get any praise for what they did. They simply had to do it. In addition, there has been several rumors about MS actually knowing about the RROD problems, etc before they even released the console on the market. This makes it look even worse. Yes, I know shit happens, but in this case it's caused by MS obsession with being the first to take at seat at the tea party...

Two words: Rushed Product

Every single model of PS2 last generation had crap lasers that were prone to a early demise, did Sony ever extend the warranty to cover all the people they shafted with a unreliable console? 

Three words: not a chance

Actual doing something when you could sit back and force customers to fight tooth and nail to get a replacment is commendable.  Perhaps if Sony had been forced to product recall all the first year launch PS2's for exhibiting a systemic fault then a precident would have been set that Microsoft would have had to release a reliable console.  You cannot cry foul about Microsoft and then defend Sony.

Granted the PS2 had a higher than acceptable failure rate (I had 1 break on me myself), but the unfortunate truth is that the 360's failure rate is/was much higher and forced Mircosoft to take action. If they didn't they'd be looking at masses of lawsuits. Sony got away with it because it was on the border of what's acceptable/unacceptable.

The other thing to remember is that PS2 sold ridiculous amounts so the number of people who had failed PS2s would have been very high even with an acceptable failure rate. The PS3 probably has a similar failure rate to PS2 but because less people have PS3s and the news of 360 failure rate being ridiculously high, no one seems to care.

The PS3 failure rate is climbing now too, the lasers have started failing at an alarming rate now.  Rather annoyingly the main fault with a PS3 laser is just dry solder joints because of how garbage lead free solder is, a reflow usually fixes them so its not down to shoddy components this generation but the solder they're forced to use.  Lead free solder is the bane of this generation for reliability and I cannot see how its better for the economy using it as more items are being thrown away than ever as they fail quicker than they used to because of it.  The PS2 failure rate was comparable to the 360, there really isn't much doubt regarding that.