joeorc said:
so if it does not matter to complain, because Sony removed it anyway, why would it matter to have all the complaints all over the place, unless you want to draw more attention to the matter and apply pressure to sony for what? what compensation would you want? your money back? maybe that would be something Sony would like to know if you don't post it how do they know what you want! do not worrying about posting a response, it's clear your here to keep the complaint going on an on in this thread, no one here can help you on this so just keep going. I am out of this thread/ peace |
Consolidating complaints is a GREAT tool for damage control. If you know ANYTHING about business, this would be easy to understand. People will still complain everywhere but not as much, which reduces the spread of negative word of mouth. Very good idea on Sony's part for the "tell them what you want"blog.
OT: I'm pretty sure this firmware update constitutes false advertising. Regardless of the reason (preventing piracy supposedly, but it won't even do that), you can't offer a feature, advertise it, and then remove it. ToS/EULA and whatnot cannot go against consumer protection laws or trade laws. There are firms that were already preparing for a class-action lawsuit a few days, so we'll be hearing about them soon enough.
I'm kind of shocked to see that so few people seem to understand this. Some people have said this but it is again.
Tos/EULA cannot set contractual bounds outside of the law. Period. Just because it's in the ToS does not make it legal.
I also don't care for the feature, but it's gross that a company can remove an advertised feature, and people cheer them for it.







