I think there business practices are the best in the business, because they do what they say they do.
Yes they are closed. Yes there products have limitations. But we know what they are. Steve jobs is one of those guys who thinks "If we can't do it extremely well, we are not going to do it", and he does not hide it. Everyone you ever hear complain about Apple, always complains about what they don't do. Almost all of those people also did not pay for the product they are complaining about. Apple happens to blow away all other tech companies in customer satisfaction.
People who complain about Microsoft on the other hand, usually complain about how poor the product does what it's says it will do.
I would much rather complain about what a product doesn't do, then how poor it does what it does do.
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